Returns & Exchanges
At Brandon Lake, we want you to be completely satisfied with your fashion investment. If your purchase doesn't meet your expectations, you can return or exchange unworn items with tags attached within 30 days of delivery.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
After submitting your request, download and print the prepaid shipping label provided via email and attach it securely to your original packaging.
Ship the Items
Drop off your package at any authorized carrier location, ensuring all original designer tags and hygiene seals remain intact.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing